Mileage Tracker

The MMC Mileage Tracker feature is a paid, add-on tool - if you would like to learn more about adding this feature to your MMC instance, please fill out this form. 

With Map My Customers Mileage Tracker, reduce your admin work by automatically tracking drives in the background while you move through the day. Mileage Tracker will automatically track drives when you enter your vehicle using information from your device settings or when you exceed 15 mph. Drives will be ended when you have stopped at a location for 10 or more minutes.

MMC Mileage Tracker will allow you to distinguish between Business and Personal trips based on set working hours. Managers and admins can export their team’s Business drives, but Personal and Unclassified drives are only accessible to the person who completed them.

To set up device permissions for automated tracking: 

1. Click on the Profile icon in the upper right corner of the mobile home screen
2. Select Device Permissions from the left side panel
3. Ensure all permissions have a green check mark on the left confirming that appropriate permissions have been shared with MMC to automatically track drives in the background 

If any permissions or settings need to be turned on - that specific permission will appear red. Additionally - the home screen will indicate when automatic tracking is no longer occurring due to missing permissions

Note:  Auto-tracking can be turned off completely via the Profile > Settings > Mileage Tracker Auto-tracking toggle at any time as needed

To set up Working Hours: 

Working Hours let you set parameters around when drives should automatically be tracked as a Business classification. Using the Working Hours settings - determine if drives outside of working hours should automatically be classified as Personal, Unclassified, or not captured at all.  

1. Click on the Profile icon in the upper right corner of the mobile home screen
2. Select Settings in the upper right corner of the side panel
3. Select Mileage Tracker and turn on the toggle next to “Working Hours”
   • Note: Auto-tracking needs to be toggled on in order to set Working Hours
     
4. Select the blue “Open working hours settings” option to customize the Working Hours settings 
5. Use the “Outside Working Hours” radio buttons to determine if drives started outside working hours should automatically be:
   • Classified as Personal
   • Unclassified
   • Not tracked at all
     
     
6. Use the day of the week / time settings to determine when is automatically considered Working Hours for your business travel. Use the toggles on the right to completely turn off tracking for any specific days such as the weekend
   
   

Tip: To pause automated tracking for a selected period of time whether you are out of the office or have another reason to need to halt tracking - select the Pause button on the right side of the Mileage Tracker section of the home screen and elect how long Auto-Tracking should be paused for  

To sort Unclassified Drives: 

Whether you have not set up Working Hours and all drives are being marked Unclassified, you have completed drives outside of your Working Hours that have been set to default Unclassified or a change needs to be made to a drive that has been incorrectly classified, use the List View to mark whether a Drive should be flagged as a Business or Personal drive: 

1. Click on the “View Drives” to see all Drives classified or unclassified or click into “To sort” to focus specifically on the Drives in need of classification
   
   
2. Within the List View - easily swipe the Drives left or right to categorize the Drive as Business or Personal. Business Drives will be indicated by the blue suitcase symbol, Personal Drives will be indicated by the yellow house symbol
   
            

To edit Drive information or delete a Drive: 

1. Click on the “View Drives” to open the List View of all completed drives
2. Select on the individual drive that you would like to edit or delete 
   • This will open a map visual of the start and stop location of the drive
3. Update the Classification or add any Parking, Tolls, Additional Notes or File information
            
   
4. Scroll to the bottom of the Drive and click the red Delete button to complete remove this Drive from your list
                    
   

To manually log a Drive: 

Perhaps a business related drive occurred outside of your normal working hours or the drive occurred in a location with no internet connection and it is necessary to manually capture a drive. To do so: 

1. Click on “Log Drive” within the Mileage Tracker section of the home screen or from the Universal Plus button
   
   
2. Select the Starting Date and Time of the drive that occurred 
   • Note: Manually logged drives can only be done for drives that occurred in the past and cannot be future planned
3. Select the starting and ending location of the drive using the Companies, People or Address locations of where the drive started and ended 
4. Provide a classification of Business or Personal and add any additional Parking, Toll, Note or File information to the Drive
5. Hit the blue “Save” button to finalize the creation of this manual Drive

To share a Mileage Tracker Report from the mobile app: 

Reporting on Mileage Tracker can be run by a Team Manager and Team Owner role within the MMC Web Reporting section of the application, however, if Reports need to be sent to someone external of the MMC system or done manually, a csv file can be sent via Text, Email, Slack or more from the mobile app

1. Click on “Send [Month] Report” within the Mileage Tracker section of the home screen 
   • Use the Month dropdown in the top left corner of the Mileage Tracker section to flip between different months of Drives
     
     
2. Select whether you would like to export out Business, Personal and / or Unclassified Drives into the csv file 
3. Select the blue continue button and choose to who and how this file should be sent external of MMC

To share feedback / troubleshoot with the MMC Team: 

1. Use the megaphone symbol to share feedback and suggestions directly with the MMC Product Team via a quick survey on your experience
   
   
2. Within the Profile > Settings > Mileage Tracker section - use the "Share drive logs" option to share drive log information directly with the MMC Support team for any troubleshooting needs
   • Note: Drive Logs need to be shared within 48 hours for diagnosis purposes