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  1. Map My Customers Support Center
  2. Frequently Asked
  3. Account Info

Account Info

Find answers to questions about your account and team management functionality.

  • What do I do if I can't remember my username or password?

  • How do Filters work?

  • What is calendar sync and how do I set it up?

  • If I change the pin color of an account- does my whole team see the change or just me?

  • Does my sales rep get access to the company if I only share the contact (via groups)?

  • Does my sales rep get access to the associated records (People, Deals and Activities) if I share companies?

  • If I have to delete a user, will their data still stay?

  • How do I make a connection between CRM and Map My Customers?

  • Can I reassign a user’s account?

  • Why am I not getting a reset password email?

  • Where can I find the Login button on the webpage?

  • What’s the difference between removing and deleting a user?

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